Business Support Administrator

As a Business Support Administrator, you will provide essential administrative assistance to the management team, aiding in revenue generation and business expansion for the group. Your role will involve coordinating and executing sales-related activities, including responding to inquiries, preparing proposals, and managing bookings for meetings and events. You will play a vital part in maintaining strong customer relationships by delivering exceptional service, managing client accounts, and ensuring seamless event execution. Additionally, you will be responsible for maintaining sales databases, generating reports, and helping to identify new business opportunities and trends. Your contributions will directly impact the success of the business by attracting new clients, retaining existing ones, and maximizing revenue potential. Key Responsibilities: Respond to inquiries from potential clients regarding meeting and event spaces, providing the necessary information to support the sales process. Assist in the preparation of tailored sales proposals and contracts, detailing pricing, services, and terms to secure bookings. Manage the booking process by coordinating with clients, internal teams, and suppliers. Cultivate and maintain client relationships through regular communication, offering personalized service to address any concerns or requests. Maintain accurate client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty. Assist in coordinating event logistics, including setup, catering, audiovisual needs, and other arrangements to ensure client satisfaction. Prepare and maintain sales reports, monitoring key performance indicators such as revenue, bookings, and conversion rates to assess sales performance and identify improvement opportunities. Provide administrative support to the management team, including scheduling appointments, managing calendars, and preparing necessary documents and presentations. Key Attributes: Ability to perform well under pressure. Passionate and enthusiastic approach. Positive attitude and good communication skills. Commitment to delivering outstanding customer service, consistently going above and beyond. Strong team player. If you have the required skills please apply online at searchandselect.com quoting reference number: 15135