Business Systems Administrative Officer

Our client seeks a Business Systems Administrative Officer for a temporary 3-month contract. You will be the first point of contact for IT systems inquiries, providing excellent customer service.

• Monitor the IT systems mailbox, triaging, responding to, and escalating inquiries when necessary.
• Liaise with internal IT colleagues and external suppliers.
• Maintain internal SharePoint sites and update communication content.
• Coordinate with website suppliers for content updates.
• Update Q&A guides and contribute to IT documentation.
• Maintain the IT Asset Register per the IT Hardware Lifecycle process.
• Update IT system Change Logs following Change Management procedures.
• Support project teams by preparing documentation and following up on actions.
• Coordinate training events and workshops, managing logistics and attendance tracking.
• Utilize Microsoft 365 applications (Word, Excel, SharePoint, Teams) effectively.
• Maintain and update electronic filing systems according to retention schedules.

Key Skills and Experience:

• Previous experience in IT support or systems administration.
• Proficiency in Microsoft 365 applications.
• Strong organizational skills with the ability to juggle multiple priorities.
• Experience in coordinating meetings and training events.
• Excellent attention to detail and record-keeping abilities.
• Strong customer service skills for effective communication with stakeholders.

If you have the required skills, please apply online here.