Communications Manager
9 September by Standard Bank Offshore
Reference ID: 205286
Duration:
Unspecified
Salary: To be advised
End Date: 27 Sep 2024
Job Description
Apply via: https://smrtr.io/m_jcb Job Description: To plan, develop and
implement communication across multiple marketing channels both internally and
externally, in-line with both the broader Group and the Standard Bank Offshore
Group vision and strategy. Qualifications: Minimum Qualifications: Bachelor's
degree in Communications, Public Relations, Journalism, Marketing or Business
Administration or a recognised qualification such as CIM Diploma. Excellent
writing, editing, proofreading and verbal communication skills. Strong technical
expertise and experience of working with SharePoint intranets. Experienced
working with marketing tools including email, CRM, and marketing automation
platforms. Salesforce experience (certified email specialist) is desirable. A
sound knowledge of HTML coding is desirable. Proficient user of Microsoft Office
365 Suite. Experience Required: 5+ years' experience in Marketing,
Communications, Copywriting, PR, or a similar field. Communications experience
within the Finance sector preferrable. Strong stakeholder management capability
and the confidence to navigate issues quickly and effectively. Experience in
copywriting or creating content to support a strategy/narrative, including
strong storytelling skills. Experience of working for global organisations.
Ability to confidently work both independently and as part of a team. Experience
of working with external agencies. Excellent organisational skills. Salesforce
marketing cloud skill and experience. Additional information: Key
responsibilities: Collaboratively work with the CEO, Executives and Senior
Leaders to deliver vision, values, strategy, objectives, and business
performance messaging across all internal (employee) channels and manage
engagement. Improving the Banks client engagement and client experience through
considered external communications plans. Work closely with P&C to drive
employee engagement, attract talent and raise brand awareness through considered
marketing initiatives. Own, manage and moderate all communication channels;
sense-check, measure engagement and revise content. Collate content, organise,
and drive monthly internal 'Townhall' presentations across the Offshore Group
with the CEO and OLC members speaking on a rotational schedule. Manage and
control crisis plans/communication for Standard Bank Offshore Group both
externally and internally. Manage on-going campaigns/communications - i.e.
interim/year-end annual results and the yearly employee engagement survey.
Support and deliver various SI (Social Impact) campaigns, initiatives, and PR to
support the Bank's reputation, visibility and contribution to society. Drive and
manage brand and naming convention changes to include updating collateral.
Consider the importance of personalised communication by measuring and reporting
results to benchmark learnings and implement successes. Work with and manage
third party agencies to deliver internal and customer-focused assets (e.g.
reports, videos, infographics and design assets). Carry out market and
competitor research to understand trends and customer preferences. Behavioral
Competencies: Adopting Practical Approaches. Convincing People. Developing
Strategies. Embracing Change. Empowering Individuals. Technical Competencies:
Brand Management. Managing Promotional Items. Merchandising and Shopper
Marketing. Operational Planning. Research & Information Gathering.