Customer Journey Manager

Full Time (35 hrs/wk)

Reference ID: 222079
Duration: Permanent
Salary: £43,803 - £48,670
End Date: 1 Aug 2026

Job Description

Position: Customer Journey Manager

As a key player in our Commercial Banking division, you’ll optimize customer experiences through data analysis and collaboration. Responsibilities include:

  • Analyzing journey performance and identifying improvement opportunities
  • Collaborating with cross-functional teams
  • Improving processes to enhance customer outcomes

Requirements:

  • Minimum 2 years of data analysis experience
  • Strong problem-solving skills and ability to work collaboratively
  • Customer-focused mindset with a desire for continuous improvement

To discuss this exciting opportunity further, please contact [email protected].

Job Posted by Lloyds Banking Group

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