Customer Journey Manager
22 July by Lloyds Banking Group
Full Time (35 hrs/wk)
Job Description
Position: Customer Journey Manager
As a key player in our Commercial Banking division, you’ll optimize customer experiences through data analysis and collaboration. Responsibilities include:
- Analyzing journey performance and identifying improvement opportunities
- Collaborating with cross-functional teams
- Improving processes to enhance customer outcomes
Requirements:
- Minimum 2 years of data analysis experience
- Strong problem-solving skills and ability to work collaboratively
- Customer-focused mindset with a desire for continuous improvement
To discuss this exciting opportunity further, please contact [email protected].