Customer Service Advisor

Role Overview: Akela is looking for a Customer Service Advisor to provide exceptional service regarding our premium pet foods.

• Key Responsibilities:
• Process orders and provide nutritional advice via phone and email.
• Liaise with parcel carriers for smooth deliveries.
• Support local deliveries and attend exhibition shows.

Key Skills:

• Proven customer service experience.
• Passion for pets and excellent communication skills.
• Familiarity with computer systems is advantageous.