Hard Services Operations Manager

Reporting to the Managing Director, the Hard Services Operations Manager will be responsible for managing a team of service coordinators and tradespeople, including air conditioning technicians, plumbers, electricians and other skilled professionals. This role will oversee the delivery of all hard facilities management services, ensuring compliance, safety, quality and efficiency in all aspects of service delivery. Manage, lead and develop a team of service coordinators and skilled tradespeople ensuring efficient scheduling and task allocation and manage relationships with external suppliers and contractors ensuring high quality service delivery. Assist in managing budgets for hard services providing cost effective solutions and controlling expenses. Track and analyse team performance and service quality providing regular reports to senior management. Ensure all work is compliant with relevant health and safety regulations, company policies, industry standards and promoting a strong culture of safety across all operations. Strong understanding of hard facilities management services including HVAC, plumbing, electrical systems and general building maintenance, knowledge of health and safety regulations, compliance standards and best practices within facilities management. Familiarity with budget management, cost control and resource allocation. The ideal candidate will be able to demonstrate strong leadership and team management skills, excellent organisational and planning abilities with attention to detail, technical proficiency in HVAC, plumbing, electrical systems and general building maintenance as well as being proficient in the use of Microsoft Office and facilities management software. If you are interested or you would like further information, please email [email protected]