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Member Support Adviser - 36500
30 April by Itchyfeet Recruitment Agency
Full Time (38 hrs/wk)
Job Description
We are seeking a Member Support Adviser for a permanent position to:
- Respond to customer inquiries and complaints via live chat, email, and phone.
- Provide solutions within set timeframes to ensure timely resolution.
- Investigate inquiries and maintain high standards of customer service.
- Collaborate with other departments for product knowledge.
- Seek customer feedback through Trust Pilot.
For more information and to apply, please visit this link.