Senior Customer Service Advisor

Join Barclays as a Senior Customer Service Advisor to resolve customer issues while personalizing interactions through various channels.

Key Responsibilities:

• Support high-value transaction approvals and complaint resolutions.
• Drive a culture of continuous improvement within the service team.
• Assist in training new colleagues to ensure excellent service delivery.
• Manage escalated customer queries professionally.

Preferred qualification includes experience in a senior role within a service center or in the wealth management sector.