Corporate IT Support Specialist
16 August by Altenar
Reference ID: 204681
Duration:
Unspecified
Salary: Competitive
End Date: 10 Oct 2024
Job Description
WHAT WE'RE LOOKING FOR: Solid understanding and troubleshooting of computer
system hardware, components and peripherals. Understanding and troubleshooting
of Microsoft Windows and Apple MacOS operating systems in a domain-based
environment. Experience in installing, configuring and maintaining end-user
software installations. Solid understanding of basic TCP/IP networking, IPv4
addressing and Domain Name System (DNS) as used internally besides publicly.
Appreciation of key IT security concepts. Familiarity with various collaboration
tools/cloud-based platforms and the ability to work with teams to organise these
tools to maximise productivity. Calm, organised, patient disposition, and happy
to work with other technical users in a respectful environment. Strong
analytical problem-solving skills and good customer relationship skills.
Willingness to learn new technologies. Technical diploma in a related field.
Good communication skills in English. Clean background. WHAT YOU'LL BE DOING:
Providing direct IT end-user support, resolving technical issues and providing
technical assistance for hardware and software on Microsoft Windows, Apple MacOS
and UNIX machines. Providing technical support for peripherals, networking
devices, audio/video equipment and other office IT equipment. Logging and
documenting all events and changes in our ticketing system and keeping
documentation up to date. Setting up new computer systems and re-installation of
machines. Operating systems and software upgrades on end users' machines and
other hardware. Liaising with HR and office administration to handle the
onboarding/offboarding of employees from an IT perspective. Collect and store IT
equipment for departed employees; keeping IT storage organised. Procure and
store IT equipment, peripherals and software required by the company. Provide
technical training to employees. Please send your CV to
[email protected]